Info

If a poster I would like is sold out, will it ever become available again?

It will not. All posters are Limited Editions of 50 prints. Posters №1 of any series are not for sale as they are reserved for exhibitions and shows.

What happens if the poster arrives damaged?

Please send an email to hello@posteress.com with a photo of the damage. Posteress will replace it for you free of charge.

What if I want a specific size?

If you would like a custom sized poster, please send an email to hello@posteress.com. The original aspect ratio will be preserved.

What is Giclée printing?

Giclée printing is a term borrowed from the French gicler, meaning to spray. It is the highest quality inkjet printing available, using pigment-based archival inks to produce prints of the highest resolution. The result is a beautiful, 100+ year lasting print that — combined with outstanding paper — makes for an ever-lasting piece of art.

What is the best way to hang the poster?

Framing is the best way to preserve your poster. We recommend a minimal, mat-free frame in either a black, white or silver finish. It's preferable to find one with acid-free backing. The frame size should match your chosen poster size. All prints incorporate a small bleed to account for standard frame overlapping.

Art Britannia Ltd (trading as Posteress), registered in England and Wales, company number 16631916, registered office at 12 Mulberry Place, Pinnell Road, London, SE9 6AR, United Kingdom.

Customer: the person with whom Posteress has entered into an agreement.
Parties: Posteress and customer together.

Applicability

These terms and conditions apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf of Posteress. Parties can only deviate from these conditions if they have explicitly agreed in writing. The applicability of supplementary or deviating general terms and conditions of the customer or third parties is expressly excluded.

Prices

All prices are in pounds sterling (GBP), exclusive of VAT and exclusive of any other costs such as administration fees, levies and shipping expenses, unless expressly stated otherwise. Posteress may adjust prices at any time. Increases in cost prices which Posteress could not foresee at the time of the agreement may give rise to price increases. The customer has the right to terminate the agreement if a price increase occurs, unless the increase results from statutory regulation.

Cancellation

As the product is specially tailored for the customer, cancellation of the purchase is not possible once printing has commenced.

Delivery

Delivery takes place while stocks last, to the address indicated by the customer. Any delivery period specified is indicative and does not give the customer the right to dissolution or compensation if not met, unless the parties have expressly agreed otherwise in writing. Exceeding the delivery period does not entitle the customer to compensation unless Posteress cannot deliver within 90 days after the specified period.

Transport Costs

Transport costs are on behalf of the customer and are shown at checkout.

Packaging & Shipping

If the package is opened or damaged upon delivery, the customer must refuse the product from the carrier. The carrier will return the package to Posteress and Posteress will send a replacement.

Warranty

The warranty applies only to defects caused by faulty manufacture, construction or material. It does not apply to normal wear and tear, damage from accidents, changes made to the product, negligence or improper use. Risk of loss, damage or theft passes to the customer upon delivery.

Returns

The customer must inspect the product upon delivery. Manufacturing defects must be reported to hello@posteress.com within 24 hours of receipt, with photographic evidence.

Liability

Posteress is only liable for damage caused with intent or gross negligence. Liability is limited to direct damages and never extends to indirect damages such as consequential loss, lost profit or lost savings. Liability is in all cases limited to the invoice amount of the relevant order.

Expiry Period

Every right to compensation from Posteress expires within 24 hours after the event from which the liability arises.

Force Majeure

Posteress is not liable for failure to fulfil obligations due to circumstances beyond its control, including but not limited to: natural disasters, government measures, pandemics, transport problems, power or internet outages. If a force majeure situation lasts at least 30 calendar days, both parties may dissolve the agreement in writing.

Applicable Law

English law exclusively applies to all agreements between the parties. The courts of England and Wales shall have exclusive jurisdiction in case of any dispute, unless law prescribes otherwise.

Controller

Art Britannia Ltd, trading as Posteress. Registered office: 12 Mulberry Place, Pinnell Road, London, SE9 6AR, United Kingdom. Company number: 16631916. Contact: hello@posteress.com.

Data We Collect

We collect personal data necessary to process your orders and maintain a commercial relationship with you. This includes name, email address, shipping address and payment information. Payment data is processed securely by Stripe and is not stored by Posteress.

Your Rights

Under UK GDPR you have the right to access, rectify, erase and restrict processing of your personal data, as well as the right to data portability and to object to processing. To exercise these rights, contact us at hello@posteress.com. We will respond within one month.

Cookies

We use functional cookies for session management and anonymised analytics cookies to understand site usage. We do not use tracking cookies for advertising without your explicit consent.

Data Retention

Personal data is retained for the duration required by applicable UK law and no longer than necessary for the purposes for which it was collected.

Applicable Law

This policy is governed by the laws of England and Wales and the UK General Data Protection Regulation (UK GDPR). Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions about this privacy policy or your personal data: hello@posteress.com.