Info

FAQ

  • If a poster I would like to have is sold out, will it ever become available again?
    It will not. All posters are Limited Editions of 50 posters. Posters №1 of any series are not for sale as they are reserved for exhibitions and shows.

  • What happens if the poster arrives damaged?
    In this case please send an email to hello@posteress.com with the picture of the damage. Posteress will then replace it for you free of charge.

  • What if I want a specific size of the poster I like?
    If you would like to have a custom sized poster, please send an email to hello@posteress.com. Original aspect ratio will be preserved.

  • What is Giclée printing?
    Giclée printing is a term borrowed from the French gicler, which means to spray. Giclée is the highest quality inkjet printing available as it uses pigment-based archival inks and is able to produce prints of the highest resolution. The result is a beautiful 100+ years lasting prints that when combined with outstanding paper make for an ever-lasting piece of art.

  • What is the best way to hang the poster on the wall?
    Framing is the best way to preserve your poster and we recommend using a minimal, mat-free frame in either a black, white or silver finish—see example below. It’s preferable to find one with acid-free backing. The frame size should match the desired poster size (12x18 or 24x36 inches). Note that all of the prints incorporate a quarter inch bleed to account for standard frame overlapping.

 

Sustainability

Posteress does her part for the environment:

  • Highly sustainable Bamboo paper
  • Recyclable packaging
  • Recyclable paper tape
  • Recyclable jute string
  • Biodegradable bubble wrap
  • Recyclable cotton gloves
  • Recyclable wrapping silk paper
  • Recyclable paper stickers
  • Dutch style travelling - bicycle only

 

Shipping and Returns

The posters are printed in the Netherlands and shipped worldwide. All orders are fulfilled within 1-3 business days. 

Due to COVID-19, shipping times may take longer.

RATES

Netherland, Belgium and Germany: €5
EU and United Kingdom: €15
International: €25

There may be local taxes (international) and import taxes applicable. These are not included in the shipping costs.

TRACKING

Once we ship your order, you will receive the tracking code information for your shipment.

PAYMENT METHODS

Amazon Pay, Amex, Apple Pay, Google Pay, iDeal, Maestro, Mastercard, PayPal Shopify Pay, Visa.

RETURNS

Posteress hopes that you enjoy the poster art that you ordered!
As the poster is printed especially for you in a size of your choice, it is not possible to return the poster to receive a refund. The tailored nature of this product makes it so that all sales are final.

If the poster package arrives damaged, do not accept the package from the carrier. Posteress will then resend a new poster to you.

 

 

GENERAL TERMS AND CONDITIONS

  1. Posteress, established in Amsterdam, Chamber of Commerce no. 72167963.
  2. Customer: the person with whom Posteress has entered into an agreement.
  3. Parties: Posteress and customer together.


Applicability

  1. These terms and conditions will apply to all quotations, offers, activities, orders, agreements and deliveries of services or products by or on behalf of Posteress.

  2. Parties can only deviate from these conditions if they have explicitly agreed upon in writing.

  3. The parties expressly exclude the applicability of supplementary and/or deviating general terms and conditions of the customer or of third parties.


Prices

  1. All prices used by Posteress are in euros, are inclusive of VAT and exclusive of any other costs such as administration costs, levies and travel-, shipping- or transport expenses, unless expressly stated otherwise or agreed otherwise.

  2. Posteress is entitled to adjust all prices for its products or services, shown in its shop, on its website or otherwise, at any time.

  3. Increases in the cost prices of products or parts thereof, which Posteress could not foresee at the time of making an offer or the conclusion of the agreement, may give rise to price increases.

  4. The customer has the right to terminate an agreement as a result of a price increase as referred to in paragraph 3, unless the increase is the result of statutory regulation.


Cancellation

As the product is specially tailored for the customer or adapted to its special needs, the cancellation of the purchase is not possible.


Delivery

  1. Delivery takes place while stocks last.

  2. Delivery of products ordered online takes place at the address indicated by the customer.


Delivery period

  1. Any delivery period specified by Posteress is indicative and does not give the customer the right to dissolution or compensation if this period is not met with, unless the parties have expressly agreed otherwise in writing.

  2. The delivery starts once the customer has fully completed the (electronic) ordering process and received an (electronic) confirmation of the customer's order from Posteress.

  3. Exceeding the specified delivery period does not entitle the customer to compensation or the right to terminate the contract, unless Posteress cannot deliver within 90 days after this specified delivery period or if the parties have agreed upon otherwise.


Actual delivery

The customer must ensure that the actual delivery of the products ordered by him can take place in time.


Transport costs

Transport costs are on behalf of the customer.


Packaging and shipping


If the package of the product is opened or damaged upon delivery, the customer must refuse the product from the deliverer. The deliverer will then return the package to Posteress and Posteress will send a new product to you.


Warranty

  1. The warranty relating to products only applies to defects caused by faulty manufacture, construction or material.

  2. The warranty does not apply in the event of normal wear and tear and damage resulting from accidents, changes made to the product, negligence or improper use by the customer, or when the cause of the defect can not clearly be established.

  3. The risk of loss, damage or theft of the products that are the subject of an agreement between the parties, will pass on to the customer when these products are legally and/or factually delivered, at least are in the power of the customer or of a third party who receives the product for the benefit of the customer.

 

Returns

The customer is obliged to check the condition of the product when the product is delivered.
In the case that the product has manufacturing defects, the customer must notify Posteress of this within 24 hours after receiving the product.

The customer provides a detailed description of the defects by sending an email to hello@posteress.com. This detailed description must include photographic evidence so that Posteress is able to respond adequately.
The customer must demonstrate that the complaint relates to an agreement between the parties.



Indemnity

The customer indemnifies Posteress against all third-party claims that are related to the products and/or services supplied by Posteress.


Joint and several Client liabilities

If Posteress enters into an agreement with several customers, each of them shall be jointly and severally liable for the full amounts due to Posteress under that agreement.


Liability of Posteress

  1. Posteress is only liable for any damage the customer suffers if and insofar as this damage is caused by Posteress with intent or gross negligence.

  2. If Posteress is liable for any damage, it is only liable for direct damages that results from or is related to the execution of an agreement.

  3. Posteress is never liable for indirect damages, such as consequential loss, lost profit, lost savings or damage to third parties.

  4. If Posteress is liable, its liability is limited to the amount paid by a closed (professional) liability insurance and in the absence of (full) payment by an insurance company of the damages the amount of the liability is limited to the (part of the) invoice to which the liability relates.

  5. All images, photos, colors, drawings, descriptions on the website or in a catalog are only indicative and are only approximate and can not lead to any compensation and/or (partial) dissolution of the agreement and/or suspension of any obligation.


Expiry period

Every right of the customer to compensation from Posteress shall, in any case, expire within 24 hours after the event from which the liability arises directly or indirectly. This does not exclude the provisions in article 6:89 of the Dutch Civil Code.


Dissolution

  1. The customer has the right to dissolve the agreement if Posteress imputably fails in the fulfilment of Posteress' obligations, unless this shortcoming does not justify termination due to its special nature or because it is of minor significance.

  2. If the fulfilment of the obligations by Posteress is not permanent or temporarily impossible, dissolution can only take place after Posteress is in default.


Force majeure

  1. In addition to the provisions of article 6:75 Dutch Civil Code, a shortcoming of Posteress in the fulfilment of any obligation to the customer cannot be attributed to Posteress in any situation independent of the will of Posteress, when the fulfilment of its obligations towards the customer is prevented in whole or in part or when the fulfilment of its obligations cannot reasonably be required from Posteress .

  2. The force majeure situation referred to in paragraph 1 is also applicable - but not limited to: state of emergency (such as civil war, insurrection, riots, natural disasters, etc.); defaults and force majeure of suppliers, deliverers or other third parties; unexpected disturbances of power, electricity, internet, computer or telecoms; computer viruses, world pandemics, strikes, government measures, unforeseen transport problems, bad weather conditions and work stoppages.

  3. If a situation of force majeure arises as a result of which Posteress cannot fulfil one or more obligations towards the customer, these obligations will be suspended until Posteress can comply with it.

  4. From the moment that a force majeure situation has lasted at least 30 calendar days, both parties may dissolve the agreement in writing in whole or in part.

  5. Posteress does not owe any (damage) compensation in a situation of force majeure, even if it has obtained any advantages as a result of the force majeure situation.


Modification of the agreement

If, after the conclusion of the agreement and before its implementation, it appears necessary to change or supplement its contents, the parties shall timely and in mutual consultation adjust the agreement accordingly.


Changes in the general terms and conditions

  1. Posteress is entitled to amend or supplement these general terms and conditions.

  2. Changes of minor importance can be made at any time.

  3. Major changes in content will be discussed by Posteress with the customer in advance as much as possible.

  4. Customers are entitled to cancel the agreement in the event of a substantial change to the general terms and conditions.


Transfer of rights

  1. The customer can not transfer its rights deferring from an agreement with Posteress to third parties without the prior written consent of Posteress .

  2. This provision applies as a clause with a property law effect as referred to in Section 3:83 (2) Dutch Civil Code.


Consequences of nullity or annullability

  1. If one or more provisions of these general terms and conditions prove null or annullable, this will not affect the other provisions of these terms and conditions.

  2. A provision that is null or annullable shall, in that case, be replaced by a provision that comes closest to what Posteress had in mind when drafting the conditions on that issue.


Applicable law and competent court

  1. Dutch law is exclusively applicable to all agreements between the parties.

  2. The Dutch court in the district where Posteress is established is exclusively competent in case of any disputes between parties, unless the law prescribes otherwise.

Drawn up on 01 september 2020.

 

 

PRIVACY POLICY

Posteress respects the privacy of its website visitors, in particular their rights regarding the automatic processing of personal data. We have therefore formulated and implemented a policy on complete transparency with our customers regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way.

If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl.

Until you accept the use of cookies and other tracking devices, we will not place any non-anonymised analytical cookies and / or tracking cookies on your computer, mobile phone or tablet.
With the continued visit of this website you accept these terms of use and you accept the use of cookies and other tracking systems, unless we have provided for another method of accepting cookies on our website.

The current available version of this privacy policy is the only version that applies while visiting our website until a new version replaces the current version.


Article 1 - Definitions

1. Website (hereinafter: "Website") www.posteress.com.

2. Party responsible for processing personal data (hereinafter: "the controller"): Posteress, established at Grootzeil 107, 1034LS Amsterdam, The Netherlands, Chamber of Commerce number: 72167963 .


Article 2 - Access to the website

Access to and use of the website are strictly personal. You will refrain from using the data and information of this website for your own commercial, political or advertising purposes, as well as for any commercial offers, in particular unsolicited electronic offers.


Article 3 - Website content

All brands, images, texts, comments, illustrations (animated) images, video images, sounds and all the technical applications that can be used to operate this website and more generally all the components used on this website, are protected by the laws on intellectual property. Any reproduction, repetition, use or modification, by any means whatsoever, of all or just part of it, including technical applications, without the prior written permission of the controller, is strictly prohibited. The fact that the controller may not take immediate action against any infringement, can not be considered as a tacit consent, nor of a waiver of any right to prosecute the infringing party.


Article 4 - Management of the website

For the purpose of proper management of the site, the controller may at any time: 

  • suspend, interrupt, reduce or decline the access to the website for a particular category of visitors
  • delete all information that may disrupt the functioning of the website or conflicts with national or international laws or is contrary to internet etiquette
  • make the website temporarily unavailable in order to perform updates

 

Article 5 - Responsibilities

  1. The controller is not liable for any failure, disturbances, difficulties or interruptions in the functioning of the website, causing the (temporary) inaccessibility of the website or of any of its functionalities. You, yourself, are responsible for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and for the way you seek connection to our website. You need to take all appropriate steps to protect your equipment and data against hazards such as virus attacks on the Internet. Furthermore, you are responsible for which websites you visit and what information you seek.

  2. The controller is not liable for any legal proceedings taken against you:
    - because of the use of the website or services accessible via the Internet
    - for violating the terms of this privacy policy

  3. The controller is not liable for any damages that incur to you or third parties or your equipment, as a result of your connection to or use of the website and you will refrain from any subsequent (legal) action against the controller.

  4. If the controller is involved in a dispute because of your (ab)use of this website, he is entitled to (re)claim all subsequent damages from you.

Article 6 - Collection of data

      1. Your personal data will be collected by Posteress .

      2. Personal data means any information relating to an identified or identifiable natural person (‘data subject’).

      3. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

      4. The personal data that are collected on the website are used mainly by the collector in order to maintain a (commercial) relationship with you and if applicable in order to process your orders. They are recorded in an (electronic) register.


Article 7 - Your rights regarding information

      1. Pursuant to Article 13 paragraph 2 sub b GDPR each data subject has the right to information on and access to, and rectification, erasure and restriction of processing of the subject's personal data, as well as the right to object to the processing and the right to data portability.

      2. You can exercise these rights by contacting us at hello@posteress.com.

      3. Each request must be accompanied by a copy of a valid ID, on which you put your signature and state the address where we can contact you.

      4. Within one month of the submitted request, you will receive an answer from us.

      5. Depending on the complexity and the number of the requests this period may be extended to two months.


Article 8 - Legal obligations

      1. In case of infringement of any law or regulation, of which a visitor is suspected and for which the authorities require the personal data collected by the collector, they will be provided to them after an explicit and reasoned request of those authorities, after which these personal data do not fall anymore under the protection of the provisions of this Privacy policy.

      2. If any information is necessary in order to obtain access to certain features of the website, the controller will indicate the mandatory nature of this information when requesting these data.


Article 9 - Collected data and commercial offers

      1. You may receive commercial offers from the collector. If you do not wish to receive them (anymore), please send us an email to the following address: hello@posteress.com.

      2. Your personal data will not be used by our partners for commercial purposes.

      3. If you encounter any personal data from other data subjects while visiting our website, you are to refrain from collection, any unauthorized use or any other act that constitutes an infringement of the privacy of the data subject(s) in question. The collector is not responsible in these circumstances.


Article 10 - Data retention

The collected data are used and retained for the duration determined by law.


Article 11 - Cookies

  1. A cookie is a small text file placed on the hard drive of your electronic device upon visiting our website. A cookie contains data so you can be recognized as a visitor when you are visiting our website. It enables us to adjust to your needs and it facilitates you to log in on our website. When you visit our website, we inform you about the use of cookies. By continuing to use our website you accept its use, unless we ask permission by other means. Your consent is valid for a period of thirteen months.

  2. We use the following types of cookies on our website:

    - Functional cookies: like session and login cookies to collect session and login information.
    - Anonymised Analytic cookies: to obtain information regarding the visits to our website, like numbers of visitors, popular pages and topics. In this way we can adjust our communication and information to the needs of our visitors. We can not see who visits our sites or from which personal device the visit has taken place.
    - Non-anonymised Analytic cookies: to obtain information regarding the visits to our website, like the number of visitors, popular pages and topics. In this way we can adjust our communication and information to the needs of our visitors.
    - Tracking Cookies: like advertising cookies that are intended to show relevant advertisements. By using these cookies we may deduce your personal interests. Thus (other) organisations may show you targeted advertisements when you visit their website. Tracking cookies make profiling possible and treat categories of people differently when targeting advertisements. Tracking cookies usually process personal data.

  3. Specifically, we use the following cookies on our website:

    Anonymised Google Analytics (analytical cookie)
    Google Analytics (analytical cookie)
    Adobe (analytical cookie)
    Facebook (tracking cookie)
    Google Adwords (tracking cookie)

  4. When you visit our website, cookies from the controller and / or third parties may be installed on your equipment.

  5. For more information about using, managing and deleting cookies for each electronic device, we invite you to consult the following link: www.autoriteitpersoonsgegevens.nl


Article 12 - Imagery and products offered

You cannot derive any rights from the imagery that accompanies any offered product on our website.


Article 13 - Applicable Law

These conditions are governed by Dutch law. The court in the district where the collector has its place of business has the sole jurisdiction if any dispute regarding these conditions may arise, save when a legal exception applies.


Article 14 - Contact

For questions, product information or information about the website itself, please contact: hello@posteress.com .